Questions & Answers
How much does it cost?
How can I pay my accounts?
Our preferred option is direct debit. Accounts can also be paid by cash or cheque.
What should I bring with me when I move in?
Again this will depend on the accommodation you are moving in to. Prior to moving in it is best to discuss this with the Manager of the accommodation you are moving into.
Can I have my own telephone/television/fridge?
Generally you can but there are some restrictions on refrigerators in some accommodation areas.
How do I apply for permanent residency?
Please contact us and we will forward you an information package on the service you are interested in. The package will detail eligibility requirements, fees and charges, how to apply and include an application form.
Can I see the facilities?
Tours of our facilities are held every Thursday at 1:00pm commencing in the Nan Roberts Community Hostel Foyer. If you are from out of town or cannot make this time please contact us and we will endeavour to arrange a suitable time.
Are there waiting lists for places?
Yes. Waiting lists can be long so our policy is to assess those most needing care in liaison with the Aged Care Assessment Teams.